1. Shipping Locations: We currently ship only within India. At this time, we do not offer international shipping.

2. Processing Time: Orders are typically processed within 1–2 business days after your initial doctor consultation. Once our medical expert prescribes the required medication or product, we will initiate processing and prepare your order for dispatch.

3. Delivery Time: Your order will usually be delivered within 4–8 business days from the date of dispatch. However, delivery times may vary depending on your location, weather conditions, public holidays, or courier-related delays.

4. Shipping Carrier: We partner with reliable third-party logistics providers to ensure safe and timely delivery. The carrier is selected based on your delivery location and courier availability.

5. Shipping Costs: Shipping charges are included in the product price. You will not be charged anything extra during checkout. The amount you see at checkout is the final price, inclusive of delivery charges.

6. Delivery Issues: If you face any issues with your delivery — such as delays, damage, or missing items — please contact our support team immediately, and we will assist you in resolving the matter at the earliest.

7. Order Tracking: After your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to monitor your shipment status in real-time.

8. Address Accuracy: Please ensure that your shipping address is complete and accurate at the time of placing your order. SwasthyaElite cannot be held responsible for delays or delivery failures caused by incorrect or incomplete addresses.

9. Contact Us: For any questions regarding your order or our shipping policy, please get in touch with our customer support team at: 

info@swasthyaelite.com or +91-9211490436.