SwasthyaElite (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of all individuals who use our online health consultation services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health-related information when you access our website or interact with our services.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, age, gender, address, etc.
• Health Information: Medical history, current symptoms, lifestyle details, diagnosis, treatment plans, prescriptions, consultation notes, and progress reports.
• Payment Information: Billing details, transaction records (processed through secure third-party gateways).
• Usage Information: Device data, IP address, browser type, usage patterns, cookies, and session logs.
• Communication Records: Emails, chats, or calls with our support or health experts.

2. How We Use Your Information
We use the collected information to:

• Deliver and improve our integrated Ayurveda and Allopathy telemedicine services.
• Facilitate online consultations, diagnosis, and treatment plans.
• Maintain accurate health records for continuity of care.
• Respond to queries, provide support, and improve user experience.
• Process payments and manage account information.
• Comply with legal and regulatory requirements.

3. Data Sharing and Disclosure
We do not sell or rent your personal or health information. We may share data only under the following circumstances:

• With Healthcare Experts: To provide consultations and treatment plans.
• With Third-Party Service Providers: For payment processing, hosting, analytics, or technical support—only under strict confidentiality agreements.
• As Required by Law: In case of legal obligations, public health requirements, or to protect
• our legal rights.

4. Your Consent
By using SwasthyaElite’s services, you consent to the collection, use, and disclosure of your personal and health information in accordance with this policy.

5. Data Protection and Security
We use industry-standard encryption, firewalls, and access control systems to safeguard your data. However, no system is completely foolproof. Users are encouraged to maintain strong passwords and report any suspected breach immediately.

6. Your Rights
You have the right to:

• Access your personal and health data.
• Request corrections or updates.
• Withdraw consent (which may affect your ability to use our services).
• Request deletion of your records (as permitted by law).

To exercise your rights, contact us at info@swasthyaelite.com

7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Children’s Privacy
SwasthyaElite’s services are intended for adults (18+). We do not knowingly collect personal data from children. If we discover such data has been collected inadvertently, it will be deleted promptly. 

9. Policy Updates
We may update this policy periodically. Users will be notified of material changes through our website or via email. Continued use of our services after such updates constitutes your agreement to the revised policy.

10. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, contact us at: info@swasthyaelite.com.

11. Governing Law and Jurisdiction
In the event of any dispute, claim, or legal proceedings arising in connection with the use of the services or this Policy, such matters shall be subject to the exclusive jurisdiction of the competent courts located in the city of SwasthyaElite’s registered office address.

All legal actions shall be initiated and maintained only within this jurisdiction, and users expressly agree to submit to the same.

SwasthyaElite Support Team
Email: info@swasthyaelite.com
Website: – Swasthyaelite.com